Virgin TV V6 Box - Awesome Entertainment | Virgin MediaVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. I do not pay the extra £3 a month for the internet security. If you want to know more, the updated sections are 6. Virgin Media help and support. 1) I thought the results wouldnt show but they did. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. virgin. I checked the DNS entries for NordVPN. Click here to see the listingsPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. When I go to the Web - 5155296. These are two settings – Virus Safe and Child Safe. Although Child web safe settings are turned on , it is not working and adult sites are still accessible even without the incognito mode. Users can change their settings at any time in My Virgin Media. TV. Help with Volt. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. And finally, you can add timing restrictions. Paul. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. 1. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. ; Click the Buy more button. 1/help for specific device where Web Safe is not working. 1. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. 1. Click: Settings. not very safe!! nobile Posts: 574 Forumite. 67. 10. 5GHz is a less congested frequency, so you get faster. Networking and WiFi. The web filters introduced by ISPs use network-level filtering of broadband connections to block access to adult and illegal content. 168. 9. org. Bypass Child Safe & Virus Safe. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. Service and repairs at no extra cost If your Virgin Media kit needs repairing, we’ll get you video calling, streaming and emailing again as quickly as possible. WiFi on the London Underground: Activation required. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. 222 and 208. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. It blocks child-inappropriate websites automatically, and will. The Web Safe function was working properly for the full year that I was. Switch on Child Safe. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. To get around this, you need to turn Web Safe off. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Find out more about our fastest, smartest, smallest TV box. Here you’ll find all the help you need for Virgin Media related problems and issues. Further exclusions & legal stuff apply. on 18-04-2022 18:11. Security protection – Virgin Media Web Safe has Virus Safe and Child Safe included, to help keep your devices and your family safe online for no extra cost. Virgin Media accepts no responsibility for personal online activity. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. As a new customer, you'll be able to take advatage of a free, three. For fraudulent e-mails, forward to phishing@virginmedia. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. . Reset Hub password. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. Thank youThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. You can actually reach out to Virgin Media and. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. Discover the web for yourself. QuickStart, set up and connections. These are two settings — Virus Safe and Child Safe. Virgin have agreed to switch to network-level filtering of content in early 2014. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. In response to lotharmat. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. I believe this is because the Silk Browser proxies traffic through Amazon, so the DNS requests are likely being routed to Amazon and not through Virgin Media. 123 and 194. Parental locks and web safety is off. They come in all shapes and sizes, from stand-alone software. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. 0. Reply. 1/help for specific device where Web Safe is not working. Billing and payments. Claims from the VM Mod team that the Child Safe management was fixed have proved disingenuous. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. QuickStart, set up and connections. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 168. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. 1 on your browser. Welcome to the community and thanks for taking the time to post your issue on the forums. Contact the site operator for further help. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. g. I added it to the 'allowed websites' list, and it's working fine. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. These are two settings — Virus Safe and Child Safe. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Available with M50 broadband or faster. You don’t need to be a web wizard to know how to take care of your kids online. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. 168. 220. Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. You’ll pay nothing for 3 months (with no payment details. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Set the computer / mobile / etc, to use a Public DNS to bypass Child Safe and Virus safe. For some customers the Web Safe adjustments are not functioning. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. 1. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Excludes. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. And finally, you can add timing restrictions. Malware & Porn. After that, it’s just £3 per month (or £30 a year). AtlasVPN: A fast and secure VPN that is great for streaming. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . com (connection reset error). £8p/m extra or included with Gig1 or Volt. Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Stream hub offering money-back for. 8. 29 minutes ago. Follow these easy steps: 1. The best thing you can do to protect yourself is to install a trusted antivirus product: Trend Micro HouseCall is a very good, free scan & fix product. Changing network settings to use any Public DNS should re-gain full access for the device. Bypass Child Safe & Virus Safe. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. You need F-Secure SAFE – our award winning internet security package. Here’s how to turn on or off parental controls on an iPhone. I just got a URL from the IT team for the VPN. ; Click Next. Click: Web Safe. --. 0 that contains your default network information. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. com and we’ll look into them. Plug in all your devices. My Virgin Media makes managing your account easier with all your information in one place. If you're still having issues changing your settings, please let us know. Direct from Virgins help pages. Virus SafeVirgin Plus is Mobile, plus Internet, plus TV, plus so much more. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Anyway, I recently moved house (August) and kept the same package. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. I tried to check the AS name as advised on the forum , here is what I found. 0 Kudos. SpeedTo recover your email address we need your account number, area reference and date of birth. Method 1: Remove Virgin Media’s Web Filters. 0 Kudos. We are able to update this setting for you manually too, we just need to confirm a few account details. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. For best protection, we recommend using Virgin Media Internet Security and Web Safe. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. Reply. Then test if you can successfully browse to --. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. 9. To turn off your guest WiFi network, visit your network settings by entering 192. These are two settings – Virus Safe and Child Safe. 1. Virgin Media pricing. 9. Advanced threat protection without all the admin. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. That can be turned off, or just don't use Virgin Media DNS. and they all return the same result: ⋮. Excludes broadband faults and broadband network outages. In response to newapollo. It’ll help to protect any device that’s connected to your Virgin Media home network to keep you, your family and your gadgets safe. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. Parental controls block websites and applications that you think are unsuitable for your child. Up to 3 WiFi Pods if needed. Email address. For fraudulent e-mails, forward to phishing@virginmedia. Virgin Media has child-safe filters that block content deemed inappropriate for children, along with anonymization services like VPNs. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. Navigate to the My Apps tab and select Web Safe from the menu. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. Learn how you can change Web Safe settings to turn Child Safe off. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Please enter your email. Find out more about our fastest, smartest, smallest TV box. At least 30Mbps download speeds in every room or £100 one-off credit. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. . AtlasVPN: A fast and secure VPN that is great for streaming. Spam emails are becoming more and more sophisticated and harder to detect. I've done a factory reset of the hub. You’ll find these details on your bill or welcome email. Parental controls and Safe Web are switched off. . I activated it yesterday, & it confirms my settings. Follow these easy steps: 1. virgin. The feature is designed to filter harmful and unsuitable websites from surfing so your entire household can be completely safe. Web Safe protects against malware and phishing scams that try to infiltrate your devices and steal your personal. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Try computers with Cisco’s OpenDNS using 208. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. . Select SPAM Settings. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. The filters can automatically block pages by IP addresses or by examining keywords. Here are our top tips to help you on your way. If you want to know more, the updated sections are 6. Log in to My Virgin Media. 10. Web Safe is an optional setting that does DNS based filtering. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Every computer on the internet must have a unique. What to do if Virgin Media Web Safe isn't working. ; Click Next. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia. Account - Cable. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Select the SPAM setting you’d like to use: Reject All Spam messages. Our Virgin TV V6 box, where awesome entertainment comes together. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. 3. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 99 a month for two years. 168. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 1. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Tested it out today via a simple Google search. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Staying safe online with Virgin Media Web Safe. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. These are two settings — Virus Safe and Child Safe. Login to the Virgin Media online account in a web browser. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 65% of young people aged 11-16 are in favour of the. Click here to view more details on content filters from Virgin Media’s Web Safe. Virgin Media 'Web Safe'. Your - 5083340 - 2How to protect your computer | Virgin Media Help. Pick a category to get started. com is accessible to all other network provider except Virgin media. Virgin Media takes online safety seriously. Free Virgin Media Hub 5 Wi-Fi router. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone. Find out more about our fastest, smartest, smallest TV box. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 168. com 9. 8. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. For a single one, you may be able to get an exemption. Go to My Apps. Also check the. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. How to turn on Child Safe. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksQuickStart, set up and connections. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Changing DNS on your device is the best option VM have other DNS 194. Account - Mobile. Either the customer can't move the sliders or they can but without effect. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. Options. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Access your bills, diagnose faults and manage your package. Any website unsuitable for children is blocked by default. virginmedia. Also check the dns settings of your vpn while you're there. Thank you for the help. That said, the more you know about the web, the better understanding you. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Log in to My Virgin Media. Staying safe online with Virgin Media Web Safe. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi - has anyone else found that since the My Virgin Media app was updated a few months ago, the new Web Safe settings are really - 5001408My website: scolexrobot. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Staying safe online with Virgin Media Web Safe. WiFi Max. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Users can change their settings at any time in My Virgin Media. I'll forward it on to VM as well. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Virgin Media's Web Safe parental controls essentially block access to sites thought to be unsafe for kids or contain phishing technologies or viruses that can harm your computer. 67. I’ve called VirginMedia several times and they have not been able to help. Move message to Spam folder (default) Flag a message as. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Virgin Media Web Safe: Home phone: Optional: Anytime calls: £10/mth (inc. Free Virgin Media Hub 5 Wi-Fi router. They also can clog up your inbox and make managing your emails a real chore. Web Safe is not automatically turned on for customers joining before this date. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. While the world wide web has revolutionised and simplified the way we do things, it can be a place of uncertainty, especially for the young people navigating it. Web Safe is not automatically turned on for customers joining before this date. Virgin Media Web Safe. Surfshark: The best budget VPN for Virgin. With easy setup, get your fibre-optic deal now. A new secure password will be generated for you. try going to if Web Safe is on this site should be blocked. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Manage Your Account. Available with M50 broadband or faster. 100). I can not get websafe/child safe to work on any device. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. I'm going to send you a private message so we can look into this for you. g. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. WiFi on the London Underground: Activation required. com. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. For fraudulent e-mails, forward to phishing@virginmedia. Web safe provides ultimate protection when using the internet. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. All Rights ReservedOptions. At time of posting Virus Total still shows 3 security providers reporting your site as malicious and 1 reporting it as suspicious. 8. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. All Rights ReservedA warm welcome and thanks for posting on our community forums. Find out more about our fastest, smartest, smallest TV box. To get around this, you need to turn Web Safe off. Web safe provides ultimate protection when using the internet. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. NordVPN: Our #1 pick for Virgin Media customers.